Explore how AI is set to fundamentally reshape HR operations by 2028, driven by employee demands for instant, personalized, and proactive support. This research-backed report, drawing insights from 1,400 employees and HR leaders, provides a clear vision for the future of employee service and how HR leaders can prepare.
In this content, you will learn:
- How AI will enable HR to meet employee demands for instant, 24/7 service, shifting expectations from traditional business hours.
- Strategies for AI to earn employee trust through personalized support, adapting to individual circumstances and offering empathetic interactions.
- The evolution towards AI-powered proactive support that anticipates employee needs, delivering timely notifications and guided experiences.
- Why 89% of HR leaders believe AI will transform HR operations, and the clear ROI associated with providing better employee service.